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How to prepare a policy library before a CQC assessment

Prepare your policy library by checking current versions, local accuracy and evidence of everyday use. This guide explains how to prioritise gaps, involve policy owners, brief staff and keep an honest record of outstanding work.

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What does CQC expect to see regarding policies?

Policies help demonstrate governance when they reflect actual practice and staff understand them. Explore CQC’s expectations in England and the relationship between written guidance, clear responsibilities, implementation and supporting evidence.

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