Policy versus protocol versus procedure: what is the difference?
Policies set expectations, protocols guide responses and procedures explain practical steps. Understand how these documents work together, when separate guidance is useful and how to avoid gaps, duplication or conflicting instructions.
How to prepare a policy library before a CQC assessment
Prepare your policy library by checking current versions, local accuracy and evidence of everyday use. This guide explains how to prioritise gaps, involve policy owners, brief staff and keep an honest record of outstanding work.
How to organise a GP practice policy library
A useful policy library makes current guidance easy to find and maintain. This guide covers document categories, naming, version control and archiving, with practical steps for tackling duplicates and policies scattered across different locations.